Keyboard and mouse not working windows 10

Hi,

Both the mouse and keyboard stopped working on my Acer Aspire PC. The keyboard lights up for a couple of seconds on start up and then stops. I have tested both keyboard and mouse (both USB) on another computer and they work fine, no problems. I have also tried other keyboards that i know work into the Acer USB ports and they don't work either. The Acer is three months old, bought new, and was manufactured on May 20th 2017

Please help.

I didn't find the right solution from the Internet.

References:-
bit.ly/2GV88Nj
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Thanks